Question 1

What documents do I need to provide to rent a car?

Accepted Answer

You must provide a valid ID card or passport and a valid driver's license . If you are a foreign driver, an international license may be required.

Question 2

What is the minimum age to rent a car?

Accepted Answer

The minimum age to rent a car is 21 years old , with at least 1 year of driving experience .

Question 3

What types of cars do you offer?

Accepted Answer

We offer a diverse range of vehicles , including economy cars , SUVs , and luxury vehicles . All our vehicles are well-maintained and suitable for urban and intercity travel.

Question 4

Can I rent a car with a driver?

Accepted Answer

Yes, we offer a chauffeur-driven car rental service . Our drivers are professional, punctual, and multilingual (French and English). This service is available by reservation and can include daily, hourly, or specific transfers.

Question 5

In which cities can I rent a car with a driver?

Accepted Answer

Chauffeur service is available in the cities of Martil , Tetouan , M'diq , and Fnideq . We can also arrange transfers to other cities in Morocco upon request.

Question 6

Do you deliver cars to other cities in Morocco?

Accepted Answer

Yes, we deliver cars to all cities in Morocco . You can receive your vehicle at your home , hotel or airport according to your convenience.

Question 7

How can I reserve a car?

Accepted Answer

Reservations can be made directly through our website , by phone, or by email. We recommend booking 24 hours in advance to ensure vehicle availability.

Question 8

May I cancel my reservation ?

Accepted Answer

Yes, you can cancel your reservation up to 24 hours before pickup . Cancellation fees may apply if canceled after this time.

Question 9

Are the vehicles insured?

Accepted Answer

Yes, all our vehicles are third-party insured . Additional insurance can be offered to cover you against damage and theft during the rental period.

Question 10

Is there a mileage limit for rentals?

Accepted Answer

Our plans include limited mileage . However, if you require unlimited mileage , this can be added to your contract upon request.

Question 11

What payment methods do you accept?

Accepted Answer

We accept payments by credit card , bank transfer , cash and local payment apps like PayPal and Visa/Mastercard .

Question 12

What to do in the event of a breakdown or accident?

Accepted Answer

In case of breakdown or accident, please contact us immediately . We have a 24-hour assistance service to help you.

Question 13

Can I rent a car without a credit card?

Accepted Answer

Yes, we accept payments via bank transfer , cash , or local apps . A security deposit may be required.

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